Refund policy
Digital Products
Digital downloads, including the Seasons of Self Affirmation Deck and other downloadable files, are non-refundable once delivered, except where required by applicable law. Please review product descriptions carefully before purchasing.
If your download is missing, inaccessible, or defective, contact jacktoria56@gmail.com with your order number so we can help resolve the issue.
Physical Products — Print-on-Demand
Our journals, workbooks, and printed affirmation cards are made to order. We do not accept returns or exchanges for change of mind, except where required by applicable law.
If your item arrives damaged, defective, or incorrect, please contact jacktoria56@gmail.com within 14 days of delivery. Include your order number and clear photos showing the issue. For confirmed issues, we will arrange a replacement at no charge.
Order Cancellations
Please contact us as soon as possible to request cancellation of a physical product order. Cancellation requests are subject to the order’s production status and cannot be guaranteed. Once production has begun, we cannot cancel the order.
Questions?
Email jacktoria56@gmail.com or use the contact form on our website. We respond within 1–2 business days.
This policy does not limit your rights under applicable consumer protection laws.